Delivery

Shipments and returns.

Production

Once you place an order for apparel, mugs, or tote-bags; the design will be printed onto your item using dye sublimation. This process varies depending on the product from 2-4 business days. Please see each product description for the productions time.

Handmade arts and crafts have already been produced and are the items pictured in the listing for sale. There is NO production times for these products and they will be shipped as soon as the payment has processed.

Your shipment

Packages are generally dispatched within 3-4 business days after receipt of payment and are shipped via USPS with tracking and drop-off without signature. If you prefer delivery by USPS with required signature, an additional cost may be applied, so please contact us before making your purchase. Whichever shipment choice you make, we will provide you with a link to track your package online.

 We cannot group two distinct orders placed separately. Please note that some items ship separately. Items may be too large to ship together. Shipping times vary and I am not responsible if there is a delay once I have mailed out the package. If issues occur after I have mailed your package, please contact USPS with your tracking number for resolution or contact me and I will help as much as I can.

Boxes are amply sized, and your items are well-protected.

Please review my return policies below and feel free to contact me with any questions.

• Buyer can return items.
• Buyer must return item within 14 days of delivery and contact Artocrysty with return explanation.
• Buyer is responsible for return shipping costs.
• Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition.
• Once return is received and processed, a refund will be issued.